Chief Operating Officer
Non-executive director
The UK’s first Michelin-starred plant-based restaurant.
Principal
Leadership coaching, advisory and senior recruitment. I have coached hundreds of hospitality leaders across the UK and UAE: general managers, executive chefs, operations directors and founders.
Coaching and advisory clients include The Savoy, Fundamental Hospitality, Thesleff Group, The Corrigan Collection, Landsec, Value Retail, Capco, Lendlease, Reignwood Group, The Mercers’ Company, Dunhill and Burberry. Senior recruitment for Shangri-La and Rocco Forte Hotels.
Director of Operations
Part of the team that launched the Covent Garden site.
Founder
Management agreements and launches for landlords and brands.
General Manager
500 covers, and more than 1,500 on peak days.
General Manager
No. 9, then No. 7, on the World’s 50 Best list during my time.
Opening General Manager
£8m in year one.
Assistant General Manager, opening team
Trained by Jeremy King and Chris Corbin. More than 1,000 covers a day.
Front of house
The Ivy, J. Sheekey and Le Caprice.
Over the years I have watched Stephen evolve from learner to teacher. I have been so impressed by his ability to convert all that he has learnt into an ability to be compassionate in nurturing and discovering the best in people whilst transforming them into more effective leaders at every level.Jeremy King OBE, Jeremy King Restaurants
As we all had to seek inspiration at some stage in our careers, I found mine in Stephen. Understand your co-workers but don’t let emotions take over your professional self; drive your team to the best results through rigorous mentoring; work on their communication skills; be fair and square; share your knowledge; follow up and never compromise. These are a few of the traits Stephen taught me. As a business owner or decision-maker, you want to be surrounded by the drive, analysis and leadership that Stephen has developed over the years. Your organisation will thoroughly benefit from it.Antoine Jaillet, COO, Gaia, Fundamental Hospitality
Stephen is able to connect on a multitude of levels with people from all disciplines, coupled with pinpoint precision in getting to the root of the problem. He combines both in bringing about transformational change, as well as personal growth for both the business and the individuals he works with.Zuleika Fennell, CEO, The Thinking Traveller
Stephen is one of the most knowledgeable and experienced operators in the hospitality industry. I’ve learnt so much from his mentorship, and he’s helped me grow my business by making me think and act in new, empowering ways.Riccardo de Pra, Owner and Chef Patron, Dolada
Stephen was a guiding light in my formative hospitality career and I would absolutely credit him with some of the successes I enjoy today. Detailed, focused and driven, he coached me in ways that drew out the best of me and allowed me to develop the potential he had seen. When he talks, you listen.Michael Johnston, General Manager, Jeremy King Restaurants
I was feeling disillusioned with my work and was ready to walk away from the hospitality industry. Stephen helped me recognise the deeper meaning in what I was doing and how that related to my core values.Juan Ramirez, Director of Operations, Sabor Restaurants
Restaurant groups, hotel brands, luxury houses and landlords, as an employee and as a consultant.
An hour online to talk through what’s happening in your business, what you need, and whether I’m the right person to help. No obligation, and you’ll leave with at least one thing worth doing.
Book your free sessionFor: