Stephen Macintosh

Services and fees.

Every engagement starts with a free hour and time in the business before anything is recommended. Fees are shown in pounds and dirhams.

Book a free session
Leadership development and coachingFor general managers, executive and head chefs, operations directors, founders and other senior leaders.

One to one coaching and team programmes grounded in coaching psychology and thirty years of running restaurants. The focus is practical: staying steady under pressure, setting priorities, solving problems without escalating them, and leading the same way on a quiet Tuesday and a full Saturday.

Includes
A starting assessment, regular sessions, work between sessions in the business, and check-ins with the person’s line manager.
Single session
£250 / AED 1,200One hour
Six sessions
£1,500 / AED 7,300Six one-hour sessions
Group coaching
From £400 / AED 1,950 an hourFor a team or group of leaders
OpeningsNew restaurants and new markets.

I have opened and helped shape new restaurants for Jeremy King, Heston Blumenthal and Daniel Boulud. The job is the same each time: get the structure right, hire well, train properly, design the service, and leave behind an operating rhythm the team can run without me.

Includes
Pre-opening plan, structure and recruitment, training, service design, suppliers, opening weeks on site, then support through the first year.
Length
Typically 12 months.
Fee
From £5,000 / AED 24,500 a month
When it’s quietly going wrongFor owners and investors who know something is off.

Covers are fine but margins aren’t. Good people are leaving. Standards hold when you’re in and slip when you’re not. I spend time on the floor, with the team and in the P&L, then tell you plainly what is happening and what it is costing, and put a strategy together for what to change, in what order.

Includes
On-site review, conversations from front line to founder, P&L and structure review, a written strategy and plan, and support putting it in place.
Review
From £8,500 / AED 42,000Four weeks
Retained
From £3,500 / AED 17,000 a monthSix to twelve months
Board and advisoryNon-executive and advisory roles.

Independent, operator-level perspective at board level for restaurant businesses through growth or a change of leadership. Currently non-executive director of Plates, the UK’s first Michelin-starred plant-based restaurant.

Fee
From £1,200 / AED 5,900 a month

Fees exclude VAT and travel. Dirham fees are fixed and rounded, not live conversions.

Start with a free hour.

An hour online to talk through what’s happening in your business, what you need, and whether I’m the right person to help. No obligation, and you’ll leave with at least one thing worth doing.

Book your free session

For:

  • Restaurant owners and founders
  • Investors and landlords with restaurants in the portfolio
  • Managing directors, COOs and operations directors
  • Heads of people and HR leads looking at leadership development
  • Executive and head chefs stepping up to lead
  • General managers exploring coaching for their team
Book a free 1-hour session